Orion Metal Exchange Review

By John Otis

July 29, 2022

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If you're looking at precious metals, you need to work with a precious metals dealer that you can trust. Orion Metal Exchange, which helps customers with personal investments and IRAs, is the company we're reviewing today. Before you invest, though, you need to know whether or not the company is legitimate as well as how the company works.

From the outside, at least, Orion Metal Exchange seems like a real winner. The company not only has fantastic pricing, but the company updates all of its prices on its websites as the price of metals changes. The company even offers IRA services to customers, so customers always get the guidance they need. The company even features special discounts that can help customers get reimbursed for some of the fees that come with having an IRA.

Is Orion Metal Exchange right for you? We've done some research to help potential customers learn a bit more about how this company compares to the leaders in the field.


We understand that selecting a company to invest with is a critical decision. Our team has spent thousands of hours researching and reporting on the good, bad, and ugly of thousands of gold dealers. 

We take great pride in providing the most in-depth, researched, and comprehensive information as possible so you can make the best decision for yourself and/or family. 

Out of the hundreds of dealers that we review, there are only 5 companies that we'd personal choose to invest with ourselves. 

-----> Find out which companies made the top 5 gold companies this year

Did Orion Metal Exchange make it to the top 5? Read the above review to find out. Or continue on.

Who is Orion Metal Exchange?

Orion Metal Exchange has the kind of background you want from a precious metals dealer. Not only do its employees have an incredible amount of experience in the field, but the company has a reputation for helping its customers make the right investments for their portfolios. The company not only sells precious metals like gold and silver but repurchases them from customers who are ready to liquidate.

The company gives its customers a few options. One of the most popular involves setting up a precious metals IRA, but the company can send metals directly to its customers or a holding facility.

No matter your investment goals, Orion Metal Exchange is there to help you plan for the future. The company will help you figure out if it's time for you to think about an IRA, if you need to balance your portfolio, or if it's just a good time to start looking at metals more broadly.

One thing that stands out about the company is that every client has their own dedicated account representative. This person helps individuals set up their accounts and determine which type of metals are suitable for those accounts. The company also has an excellent price guarantee based on the metal's price at the moment of purchase.

The company doesn't stop aiding its customers after setting up their accounts. Instead, the company does a fine job of keeping customers updated on what the markets look like and what might be going on in the world to impact their investments.

Finally, the company has an in-house IRA department that can help investors looking to set up new precious metals IRAs. The specialists in this department all have significant experience with customers looking to set up their first IRAs.

What Makes Them Unique?

So, what makes Orion Metal Exchange stand out? For the most part, the company does seem very similar to the other leaders in this industry. Perhaps the most significant way it stands out, though, is in the way that it's been praised by both those within and outside the industry.

Consumer Affairs rated Orion Metal exchange as one of the top precious metals IRA companies. The company is also an authorized dealer for the Professional Coin Grading Service, which means that all of the company's coins are properly graded and authenticated.

The company really goes the extra mile to stand by its coins. Orion Metal Exchange complies with all of the Numismatic Guaranty Corporation's integrity standards and supports various types of legislation impacting asset standards. 

Which Products Do They Offer?

Orion Metal Exchange is what those in the industry would think of as a full-service dealer. The company does just about everything that one could want with precious metals, with a great team on hand to ensure that all of its customers get the education they need as investors.

Part of giving customers the education that they need comes through providing resources. The company provides its customers with not only information about the metals market but also information about how prices have changed over time.

Orion Metal Exchange currently has available gold, silver, platinum, and palladium. Investors looking to open an IRA must ensure that any metals they choose meet the IRS standards of purity before trying to add items to their accounts. However, those buying for themselves don't have to worry about purity levels much.

Storage Options

When you buy precious metals, you have one of three choices about where to put them. You can keep them stored in an IRS-approved facility in an IRA, keep the metals at home, or secure vault storage.

As you might expect, many private investors would rather not keep their valuables in their homes. After all, metals in the home are more likely to be stolen and more likely to fall afoul of the many accidents that can cause damage to a home. Investors worried about their investments' safety typically choose to work with Orion Metal Exchange to keep their investments secure.

If a customer chooses to store their items securely, they will be sent from the metal dealer to the vault directly. Orion Metal Exchanges has several different vaults that it can recommend, from domestic locations to international storage facilities.

Secure storage tends to be the go-to choice for those who aren't buying metals for an IRA. It makes sense not only from a security standpoint but also from one of convenience. All the buyer has to do is pay the storage maintenance fees, and they can rest easy knowing that their items are safe.

Those who choose an IRA, however, will work with Orion Metals Exchange's IRA department to not only set up their accounts and get them properly funded, but to find a custodian who will take care of their account and to find an approved depository in which they can store their precious metals.


A gold IRA is a particular retirement account type that uses precious metals instead of money or stocks. These accounts can only store certain types of metals, and all of those metals must meet the purity standards that the IRS sets.

Those who choose to open an IRA with this company start by working with an assigned account representative. These individuals will help walk investors through all of the tax advantages of using this type of account. They will also help them understand how investing in precious metals can help hedge against issues like inflation.

One of the unique things that Orion Metal Exchange does is offering incentives for their IRA customers. Figuring out which types of promotions are active at any given moment does, however, require reaching out to the company's representatives.

Precious Metals

Orion Metals Exchange may be a precious metals company, but it has a particular specialization in the world of coins. This isn't necessarily a bad thing, but it is something that investors ought to know upfront.

The company does make it quite easy to figure out all of the basics about its products. They list not only the type of products and the weight of those products on their website, but they also have an up-to-date minimum price for each item based on the item's value at that time.

One of the most popular items offered by Orion is the American Eagle gold coin. Available in several different weights, these items can also be purchased at different quality levels ranging from proof to heavily handled coins.

The company does offer American Eagle platinum coins as well. These coins also come in proof and handled versions, which are each available at several different weights. The same holds true for American Eagle silver coins.


It's always a good idea to know the fees you'll pay before you work with a company. There are different fee structures in place depending on what type of investment you want to make, but it's always a good idea to have a basic understanding of all the fees before you get started.

Unfortunately, it's a little harder to look at Orion's fee structure than we would like. This is because the company doesn't have a specific depository or custodian with whom they work; instead, it can quote you several prices from different entities. At the end of the day, it's up to the investor to search out these prices themselves.

If you're looking at storage, you'll probably pay between seventy-five and one hundred dollars per year. This is a reasonably low amount compared to what we typically see, but the vaults are all insured and quite safe.

If you're looking at an IRA, you can expect to start your account with a minimum investment of five thousand dollars, which is a fairly standard amount for this type of account. It is, however, still enough to disqualify some investors.

If you want to get the most out of your account, you'll want to invest at least thirty thousand dollars. Doing so gives you access to Orion's various promotions and allows you to waive all of your first-year custodial, storage, and setup fees.

Again, Orion doesn't have a specific fee they charge for IRAs. What does stand out, though, is that the company doesn't have any annual fees of your own. Everything that you pay will end up going to custodial and storage fees.

Pros and Cons


  • The company has excellent promotions that often lead to waived fees.
  • The company doesn't charge anything to set up a new IRA or transfer an existing account.
  • The company's shipping is quick, reliable, and fully insured.


  • You cannot make any of your purchases online.
  • The process to buy is fairly straight forward, but the more complex processes like opening an IRA take a long time.

So, Are They a Scam?

It's very safe to say that Orion Metal Exchange is not a scam and that the company itself performs as advertised. It not only has all of the metals that it claims to have, but it also has an excellent customer service team that does a good job of helping customers invest.

One of the big signs that the company is legitimate is that they have a great history with its customers. The company is Better Business Bureau accredited and holds an A+ organization with that company, with a 5 out of 5 rating from customers on the BBB website. The company also has a 4.9 Trustpilot rating with over one hundred reviews, which speaks to an outstanding reputation.

Most of the reviews of Orion Metal Exchange note that the company's customer service is top-notch and that the company is a breath of fresh air compared to many less reputable companies. Many reviewers also note that the prices on the company's site are relatively low and that shipping is quite reliable.

Whether they are the absolute best option for you, that's another question considering their are some excellent alternatives.

Final Verdict

Orion Metal Exchange certainly seems like a company that you can trust. They've been praised by those within the industry and without, and customers seem to trust the company without reservation.

One of the best things about this company is that they really do seem to put a lot of focus on making sure that all of their customers have a good experience no matter what the customers spend. Everyone who invests here seems to be a priority, which is simply amazing.

If you're going to invest in precious metals, you can do a lot worse than Orion. It would be nice if their fee structure was a little easier to understand, though. Likewise, it would be nice to see them state their actual prices online rather than just giving users the value of metals as the market changes.

Another solid point in favor of this company is that they let you choose your own IRA custodian and depository. Most companies will only partner with a single entity, which has its pros and cons. Orion's choice makes it harder to get accurate pricing information but easier to find a better deal.

In short, Orion Metal Exchange is a good company that just isn't for everyone. It's not the best company out there for investors, nor is it one that you should overlook. Did they make the top five dealers of the year list?

-----> See the complete top 5 list here

Or continue on to Orion Metal Exchange by clicking here.

John Otis

About the author - John Otis

In the modern age of reckless government spending and central bank money printing, my sole objective is to help others protect their savings, retirement, livelihoods, and purchasing power from currency devaluation. Otis Gold has been featured in Financial Times, Yahoo Finance, Kitco News, Motley Fool, Seeking Alpha, and more. If you have any questions or comments, leave them below. Welcome!

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